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Nano Hearing Aids

Nano Hearing Aids

nanohearingaids.com
What is your customer experience with Nano Hearing Aids?

Nano Hearing Aids Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Nano Hearing Aids has 1.5 star rating based on 401 customer reviews. Consumers are mostly dissatisfied.

  • 14% of users would likely recommend Nano Hearing Aids to a friend or colleague.

  • Rating Distribution
  • Pros: Looked good on line, Hard to get a refund, Resonable price.
    Cons: Bad customer service and returns, Poor customer service, Unhappy with customer service response.

View full overview ›

Media from reviews

Nano Hearing Aids - Delivery issue !
Nano Hearing Aids - Having issues adjusting the First Ear Pro BTE.Nano Hearing Aids - Having issues adjusting the First Ear Pro BTE. - Image 2Nano Hearing Aids - REFUND REQUEST DENIEDNano Hearing Aids - Received damaged hearing aids and customer service is terrible. I...Nano Hearing Aids - Damaged Hearing AideNano Hearing Aids - Awareness of the product
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Top Nano Hearing Aids Reviews

Positive Review

"Never got a phone call back to discuss my problem"

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answer your massage and return the call it is over a week you can do better my phone is 215815**** sorry that is all i have to say User's recommendation: don't...

Critical Review

"A scam won’t return calls for wattanty"

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Sent another pair in oct 23 which worked and I bought 3 yr warranty.. now cant get a hold of them, a scam. User's recommendation: Don’t Buy!!!!!!

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Robert S Ucc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Delivery issue !

Nano Hearing Aids - Delivery issue !
Updated by user Nov 15, 2025

Contacted bank. No delivery ! NNo payment !

Original review Oct 31, 2025

Delivery never occurred. Although the carrier stated that I refused delivery, I filed a dispute with your preferred bank because I was still being charged.

View full review

Preferred solution: Apology

Anonymous
map-marker Batavia, Ohio

Having issues adjusting the First Ear Pro BTE.

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Nano Hearing Aids - Having issues adjusting the First Ear Pro BTE.
Nano Hearing Aids - Having issues adjusting the First Ear Pro BTE. - Image 2

Nano has refused to refund for our first purchase which was a poor product. I upgraded to their best one, but still no RMA for the first unit they are steering our money!!

Never answers the phone. Never!! They owe me over $1050.00 at this point. No.

RMA. They do not seem to care at all!!!

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User's recommendation: Avoid Nano.

Kaylaann Jld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orange City, Iowa

My right hearing that I sent in for you to fix my sigma.plus

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It was delivered 9/24/2025 to1674 Mojaves rd,suit110 Las Vegas,nw 89104.it seems you lost it.i am losing old battery hearing aid.please find it fix and send it back to me. Thank you

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Larry N Ljh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nano hearing aids are terrible, waiting for refund, sent 2 emails. purchased july 3,

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Hearing aids are terrible, make a loud whistling sound. I sent them back, did all I had to do to get a refund. It's been over 2 months and I still haven't received my refund yet.

View full review
Loss:
$397
Cons:
  • Not easy to be refunded

Preferred solution: Full refund

User's recommendation: do not buy

Paul C Cvz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Florida

Dishonest fraud NO STARS

Updated by user Nov 15, 2025

Stay away from this company.

Original review Oct 27, 2025

Sent back two phones for refund.

They claimed it would take a maximum of 45 days. Its over 3 months and they keep responding that it is being processed.

Have sent them over 20 e mails and its the same idéntical response each time.

I believe that this is a scam as their response tales 15 esconda no matter what time of the day it iisDAY OR NIGHT. Amount is $297.00

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User's recommendation: Avooid

Johnny D Dpm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not satisfied

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The Nano hearing aids do not function properly. The battery do not last as stated and one of them do do hold a charge and is inoperable.

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Anonymous
map-marker Sykesville, Maryland

Cannot get an answer on return by or on line

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nano will not answer their phones or except any emails looks like a shady business to me successI have tried several times to get a RMA but too no

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User's recommendation: do not buy from nano

Anonymous
map-marker Greenville, Texas

A scam won’t return calls for wattanty

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Sent another pair in oct 23 which worked and I bought 3 yr warranty.. now cant get a hold of them, a scam.

View full review

User's recommendation: Don’t Buy!!!!!!

Anonymous
map-marker New York, New York

Nano not honoring their refund policy

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I purchased the hearing aids for my husband, and they didn't fit properly. Their refund policy required me to request an RMA before returning them. I have sent 3 emails to them requesting an RMA, and I received an auto response back saying that they have an increase in calls and they will call me back in the near future to give me the RMA.

I continue to receive their marketing emails with a suggestion to purchase another hearing aid, but no response concerning an RMA.

Loss - $347.00

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User's recommendation: DON"T BUY THEIR HEARING AIDS

James K Rxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund for returned product.

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Cannot get a refund. I returned the product on June 15th and have not received a refund. I cannot get anyone on the phone.

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User's recommendation: Don’t use this company

Dorothy R Txz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

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I received these hearing aides on 7/28/25. Order #693289!

They do not work. I have been trying to reach customer service and have not been able to connect with a live person. I sent an email to returns@***.com and received a return message stating the email is undeliverable.

I then emailed refunds@***.com and received the same message. I have 45 days to return this product and have not been able to contact this company!

View full review
Loss:
$397
Cons:
  • Bad product

Preferred solution: Full refund

User's recommendation: Do not use!! Rip off!

James K Rxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service. Ret

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Returned hearing aids June 15th. Still have not refunded my money..

cannot get anyone to talk to. Worst company I have ever seen.

View full review
Karla T Vfg

Return not being processed

Purchased but didn't use, returned with tracking number. Received but nothing from Nano.

Super frustrated with no customer service. All phone numbers we've tried do not connect.

View full review
Loss:
$344
Pros:
  • Never tried them
Cons:
  • Based on experience with cs
  • I would never recommend them
  • Never tried them

Preferred solution: Full refund

User's recommendation: Avoid at all costs

Anonymous

Never got a phone call back to discuss my problem

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answer your massage and return the call it is over a week you can do better my phone is 215815**** sorry that is all i have to say

View full review

User's recommendation: don't give up

Anonymous

They refused to give me my refund

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I purchased these hearing aids and they did not fit my ear. Ive sent them back.

I have been two months trying to get a refund so now I have contacted the lawyer and Im going to get my refund. These people are crooks absolute 100% crooks.

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User's recommendation: Do not buy all means do not order from Nano you’ll be sorry

Steven B Yzc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CIC HEARING AIDS STOPPED WORKING

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My charger isn't charging my hearing aids! They worked fine at first; now they don't work at all!

I cleaned all the contacts, and after I snap them in, the arrows flash. The case says 100, but they are dead.

Please send me a new charger! Thanks, SPB

View full review
Pros:
  • Work great
  • When charged up
Cons:
  • Till you get them in
  • Quit working
  • Squeal

Preferred solution: A new charger, or hearing aids that work

User's recommendation: They work great at first, then they quit working

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