Nano Hearing Aids
Reviews and Complaints
TERRIBLE SERVICE AND LIES
User's recommendation: RUN,DON'T WALK AWAY FROM THEM NANO AND NADA MUST BE RELATED.
Nano will not return my calls
- Were an excellent product
- Very good price
- Getting a refund
- Not for me
Preferred solution: Full refund
User's recommendation: I wii not do business with nano
I have had nothing but problems with these hearing AMPIFIERS. They are not hearing aids. I complained about several different problems with them and got nowhere.
User's recommendation: DON'T BELIEVE EVERYTHING YOU SEE ON THE INTERNET.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Update on return item
Company fixed the issue and I have been provided with product replacement. See my response under Updates..
Finally, I received my replacement a week and a half ago! I will never do business with this company again.
Only after I filed a complaint with the Better Business Bureau that I received a response from them asking me not to take any further action and they would fix the problem. So I finally i received my replacement about 10 days ago after waiting over 3 months for a response.
Just checking on my replacement hearing aid. I want to know how long it will take to get my replacement.
- Was able to hear better
- Very bad customer service to replace defect hearing aid
Preferred solution: I want a replacement for the defective hearing aid I sent back to company
User's recommendation: Don't do business with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Did Not Receive Refund/ Shady Business Practices
Company fixed the issue and I have been provided with full refund.
After filing a new complaint everyday with different websites the company finally contacted me back and processed the additional refund. This company does have two different names registered also, so I filed complaints under both company names until they did my refund.
After all is said and done it took 4 months and 15 formal complaints, and contacting the BBB and Federal Trade Commission, sad that it took everything that it did just to have the company take appropriate action. I would definitely not recommend this company to anyone and still feel they need to be investigated.
Still have not received my refund
Preferred solution: Full refund
User's recommendation: I would buy from a different company, there are many different brands of the same product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service is Awful
- Never worked
- Return process is troublesome
- Once you get the product they are done with you
- Very dishonest company
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT BUY - GO SOMEWHERE ELSE
Returns
- Bad customer service and returns
- Poor re ability
Preferred solution: Full refund
User's recommendation: Stay away from
X2R for riight ear stopped working in June
User's recommendation: Problems with Warranty
Constant Text Spam
User's recommendation: If this is what happens when you don't interact with them I wouldn't recommend finding out what happens if you do.
Pissed
- Company and their return policies
- No support
Preferred solution: Apology
User's recommendation: Stay far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Company I Have EVER Dealt with In My Life
- Worst customer service ever
- Defective product
Preferred solution: Full refund
User's recommendation: Just DON'T - save yourself immense hassle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPRODUCT FAILED
- Small
- Cheap quality warranty is worthless customer service is usless
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT BUY FROM THESE PEOPLE!
SCAM BEWARE!!!!!!!
- Thiefs
- Poor product poor return policy poor customer service
- No cancellations and refunds only on returns
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective left unit
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Buena Vista, GeorgiaFAIL PRODUCT
User's recommendation: DO NOT BUY FROM THE SCAMMERS! I would rate them a zero
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Hi there, we do apologize for all the inconvenience. Please let us help you here.
May we please have your order number? So we can check on this further. Or please send us an email at support@nanohearingaids.com so we can assist you better.
We hope to hear back from you very soon. Thank you so much!